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Travel Pros LLC

634 Hilltop West Shopping Ctr
Virginia Beach, VA
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User Comment #1
by on March 24th, 2011 at
I DO NOT TRUST THIS TRAVEL AGENT and would NEVER use them again. The single worst travel booking experience in my 25 years of traveling. The owner, Jennifer Ellsworth, did not return at least 8 phone calls, did not reply to numerous emails, the initial booking was incomplete ....not a great way to run a business. WORST OF ALL I paid $774 more than others with the exact same travel arrangements. When I asked her to see if she could find a way to match the other itineraries she said "No" When I expressed a desire to cancel my reservation (still within the first 24 hours) she informed me that I would forfeit all moneys except the airfare. I am told this is a business practice of Travel Pros not the wholesaler. Don't use this company.....nothing but problems and the problems start with the owner.
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