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Robert Larson's Chrysler-Jeep

7601 S Tacoma Way
Tacoma, WA
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User Comment #1
by on December 18th, 2012 at
Ever since September there were numerous times the car did not start. The car is not old and we have not traveled too many miles so we went to the Robert Larson Hyundai dealership and they told us that there was no problem. They told us to come again for another checkup if the problem occurred again. We even paid for the inspection and the rental car. Today, we went again because our car did not start and they told us that they could not do anything about it. We were frustrated because every time we went they told us to come back, but now, they want us to call roadside assistance. The service manager, Myron Lyons, tried to help us but it seemed like he could not provide better service than the other employees in the service dept. I feel like he does not care about his customers. He was very rude and had a bad attitude. Plus, he did not remember what he told us last time. He did not even try to help us and it felt like we were wasting our time. Every time this happens, we have to cancel all our plans because the car will not start. Also, my friend has the same problem and their reaction is the same.
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